Terms and Conditions
By purchasing from Claireprivmade, you agree to the following terms and conditions. Please read them carefully.
PRIVACY POLICY
Claireprivmade recognizes that the security of your personal information when using our website is of utmost importance. We are committed to safeguarding your data with strict confidentiality.
When you register on our site, you may provide personal details such as your name, contact information, and customization preferences.
We will never disclose or share your information with unauthorized third parties. For full details, click here to view our Privacy Policy. This policy applies to data collected through your purchases and interactions with Claireprivmade.
When you register on our site, you may provide personal details such as your name, contact information, and customization preferences.
We will never disclose or share your information with unauthorized third parties. For full details, click here to view our Privacy Policy. This policy applies to data collected through your purchases and interactions with Claireprivmade.
PAYMENT & ORDER
For your convenience and security, we accept credit cards and PayPal as primary payment methods.
Orders are processed within 5–10 business days after payment confirmation. A tracking number will be emailed to you once the package ships, or you can check the status on our Order Status Page.
If your order does not arrive within the estimated delivery time:
Orders are processed within 5–10 business days after payment confirmation. A tracking number will be emailed to you once the package ships, or you can check the status on our Order Status Page.
If your order does not arrive within the estimated delivery time:
- Track your parcel using the provided tracking number.
- Contact your local post office for updates.
- Reach out to our support team for further assistance.
SHIPMENT, CUSTOMS, AND DUTIES
All purchases from Claireprivmade are governed by a shipment contract. Title and risk of loss transfer to the buyer upon delivery to the carrier.
Claireprivmade offers worldwide shipping. The recipient listed on the delivery address assumes responsibility as the importer and must comply with destination country laws.
Customs fees, taxes, or duties are the recipient’s sole liability. We cannot predict or control these charges. For details, contact your local customs office. Delays due to customs processing are beyond our control.
Claireprivmade offers worldwide shipping. The recipient listed on the delivery address assumes responsibility as the importer and must comply with destination country laws.
Customs fees, taxes, or duties are the recipient’s sole liability. We cannot predict or control these charges. For details, contact your local customs office. Delays due to customs processing are beyond our control.
RETURN POLICY
Your satisfaction is our priority. We offer 99-day returns or exchanges from the delivery date for unused, undamaged items.
Note: Orders already shipped cannot be canceled. Returned items must include all original packaging and customization elements.
Note: Orders already shipped cannot be canceled. Returned items must include all original packaging and customization elements.
DISCLAIMER AND LIMITATION OF LIABILITY
While we strive for accuracy, product colors, designs, and specifications on our site may vary slightly from actual items due to technical or photographic limitations.
If a product arrives defective or misrepresented, your remedy is a refund or exchange (proof of purchase required). All items are guaranteed against defects for 99 days from purchase.
Claireprivmade excludes liability for indirect, consequential, or punitive damages. Our maximum liability is limited to the purchase price of the item.
If a product arrives defective or misrepresented, your remedy is a refund or exchange (proof of purchase required). All items are guaranteed against defects for 99 days from purchase.
Claireprivmade excludes liability for indirect, consequential, or punitive damages. Our maximum liability is limited to the purchase price of the item.
GOVERNING LAW
These terms and any service agreements are governed by the laws of Hong Kong.
CONTACTING Claireprivmade
For questions about privacy, orders, or returns, contact us:
- Email: support@claireprivmade.com
- Response Time: 12–24 hours on weekdays (delays may occur on weekends/holidays).
© Claireprivmade 2025 All Rights Reserved
Key Customizations for Claireprivmade:
- Product Focus: Highlight home decor (e.g., photo frames, engraved items) and customization options.
- Tone: Maintain professionalism while emphasizing personalization and gift-giving intent.
- Logistics: Align shipping/delivery policies with home goods (e.g., fragile item handling).
- Legal Compliance: Ensure alignment with HK laws and global shipping regulations.